Post Care Surveys

At the Birth Center of Bloomington Normal, we prioritize the health and well-being of pregnant persons and new parents. To continually improve our care and ensure a seamless experience, we offer a series of surveys designed to gather valuable insights.

Why Participate?

Participating in our surveys offers several key benefits:

  • Quality Improvement: Your feedback directly contributes to creating better care and smoother processes for you and others.

  • Collaborative Enhancement: We use your insights to work with hospitals, aiming to improve the care of clients who need hospital transfers during labor or after birth.

  • Personalized Experience: Sharing your experiences helps us tailor our services to better meet your individual needs and preferences.

A person wearing a long-sleeve shirt and shorts, using an ultrasound device on their abdomen.

Initial Intake

The Initial Intake Survey helps us understand your feedback regarding your very first experiences with the Birth Center and how the process of coming into care was for you.

A pregnant woman standing indoors, touching her belly with both hands.

Prenatal Care

Your prenatal care experience is vital to us. This survey allows you to provide feedback on the quality of care and support you receive during your pregnancy.

Black and white photo of a woman breastfeeding a sleeping newborn wrapped in a blanket, with part of her face visible and the baby's face close to her breast.

Lactation Care

For our lactation clients, this survey is to help us better understand your care experience, identify challenges, and improve support services for parents.

Close-up black and white photo of a parent breastfeeding their baby.
A patient lying in a hospital bed with a hospital gown, with medical monitoring devices and wires attached, and a healthcare professional attending to them.

Hospital Transfer

Labor, Birth, & Postpartum

This comprehensive survey covers your experiences and opinions during labor, birth, and your immediate postpartum care at the Birth Center.

Person holding an iPhone, viewed in black and white.

Outreach Call

This brief survey aims to gather your feedback on your call with the Birth Center Outreach Coordinator, helping us enhance this service for future families.

For those who needed to transfer during labor or after birth. This helps us identify successes and areas for improvement, allowing us to work with the hospital to enhance care quality and transfers.

We want to hear about your experience at The Birth Center of Bloomington-Normal!

Thank you for trusting us with your care. A Google Review is invaluable in helping us improve and assist other families in their birthing journey.